Reporting to the Information Management Specialist, the Records Officer is responsible for supporting the effective day-to-day management of the Bank’s physical and electronic records throughout their lifecycle. The role ensures that records are appropriately identified, classified, registered, stored, retained, retrieved, archived and securely disposed of in accordance with the Bank’s Records Management Policy, standards and regulatory requirements. The incumbent will maintain accurate records registers and inventories, support the implementation of retention and disposition requirements, coordinate records archiving and retrieval activities, and ensure that appropriate metadata, security and access controls are applied to records. The Records Officer will also support records digitisation, physical and electronic records clean-up, secure destruction activities and production of destruction evidence. The role is critical to ensuring that the Bank’s records remain complete, reliable, accessible and protected, while supporting regulatory compliance, audit readiness and effective information governance.
Job Summary
- Employer: FNB (First National Bank), part of FirstRand Group
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Information Management
- Closing Date: 2026-11-18
Key Responsibilities
- Knowledge of records management principles and the management of both physical and electronic records throughout their lifecycle.
- Experience or practical exposure to records identification, classification, indexing and filing.
- Experience maintaining records registers, inventories, file plans and associated records metadata.
- Understanding of records retention, archiving and secure disposal processes, including applying retention schedules and maintaining evidence of records destruction.
- Experience supporting physical and electronic records storage, retrieval, movement and tracking, ensuring records remain secure and accessible.
- Exposure to records digitisation and quality assurance, including validating scanned records, indexing and associated metadata.
- Understanding of information security, confidentiality, access control and the protection of sensitive records.
Requirements
- Degree in Records Management, Archives and Records Management, Information Management, Library and Information Studies, Business Information Systems, or a similar relevant discipline.
- Professional certification or additional training in Records Management, Information Governance, Document Management or Information Management will be an added advantage.
- Knowledge of recognised records-management practices and standards, including ISO 15489, will be an added advantage. The Bank’s policy specifically references SANS Records Management Standard 15489, metadata standards and electronic imaging standards as relevant best-practice guidance
How to Apply
Apply online via the FirstRand careers portal: firstrand.wd3.myworkdayjobs.com
Closing Date: 2026-11-18
Closing Date: 2026-11-18
REF Code: R54890