IMPACT & INSIGHTS OFFICER

Key Responsibilities

• The Impact and Insights Officer will support the design and implementation of the project’s learning, monitoring and evaluation framework.
• This includes helping the project team track outputs, outcomes, indicators, risks, assumptions, lessons and impact across all project countries and activities.
• The officer will ensure that monitoring and evaluation is not treated as a once-off reporting exercise, but as a continuous learning process that informs project decisions.
• The officer will develop, adapt and continuously improve the project’s monitoring and evaluation tools.
• These may include; results tracking templates, activity reporting tools, partner reporting templates, pre- and post-activity assessment tools, outcome harvesting tools etc
• The officer will monitor project progress against agreed targets, outputs, outcomes and indicators.
• This includes collecting information from internal teams, country partners, grantees, consultants and activity leads.
• Responsible for maintaining updated project data and ensuring that evidence is organised, accurate and available for reporting, learning and decision-making.
• Given the project’s multi-country nature, the officer will work closely with project partners across different Sub-Saharan African contexts.
• This includes supporting partners to understand reporting requirements, use M&E tools correctly, submit quality information and reflect on lessons from their work.
• The officer may also provide light-touch capacity support to partners on data collection, documentation, results tracking and learning processes.
• The Impact and Insights Officer will contribute significantly to internal and external reporting. This includes drafting, compiling or reviewing monthly and quarterly updates, donor progress reports, annual reports, activity reports, partner reports, learning briefs, Impact stories
• The officer will help ensure that reports are clear, evidence-based, well-structured and aligned with the project’s goals and donor expectations.
• The officer will lead processes to identify and document key lessons from project implementation.
• This includes facilitating reflection sessions, collecting partner feedback, analysing trends, identifying what is working, and highlighting challenges or adaptations.
• The officer will work with the Storytelling Lead, project team and partners to identify strong stories of change.
• This includes supporting the documentation of human-interest stories, partner achievements, campaign outcomes, policy influence, capacity growth and shifts in knowledge, behaviour or practice.
• Ensure that impact is captured through both numbers and narratives.
• The officer will be responsible for checking the quality, consistency and completeness of project data.
• This includes verifying information submitted by partners, identifying gaps, following up on missing evidence and ensuring that project records are well maintained.
• The officer will also support ethical and responsible data collection, especially when working with sensitive civic space, human rights and digital rights issues.
• The Impact and Insights Officer will provide regular advice to the project team on what the evidence is showing.
• This includes sharing insights that can help improve programming, sharpen campaigns, adjust activities, strengthen partner support and inform strategic decisions.
• The officer should be able to turn monitoring information into practical recommendations.

Requirements

• The ideal candidate should have a degree or professional qualification in Monitoring and Evaluation, Development Studies, Social Sciences, Statistics, Public Policy, International Development, Human Rights, Governance, Digital Rights, Research, Communications for Development or a related field.
• Additional training in M&E, results-based management, outcome harvesting, impact evaluation, data analysis, research methods or learning systems will be an added advantage.
• The candidate should have at least 3-5 years of relevant experience in monitoring, evaluation, learning, impact documentation, research, reporting or programme quality roles.
• Experience working on multi-country, regional or donor-funded projects will be a strong advantage.
• Experience in digital rights, civic space, human rights, democracy, governance, media freedom, youth engagement or civil society strengthening will be highly desirable.
• Given the project’s multi-country nature, this role may require occasional regional travel
• Proficiency in using Microsoft Excel,

How to Apply